Root cause, with evidence
Every diagnosis lists the alerts, log entries and changes it is based on, so a technician can check the reasoning.
U5 AI Fix AssistantFrom the 12U plan
A diagnosis in seconds. A fix only when you allow it.
The AI Fix Assistant reads alerts, tickets and device data, explains the likely cause with the evidence it used, and proposes a fix from your approved script library. It runs only those scripts, only inside the windows you set, and logs every step.
U5 AI Fix AssistantAI fixes
WhatsApp · Lotus Clinic reception
"Printer is showing offline again, patients waiting for bills."
Likely cause 92% confidence
Print Spooler service on LC-RECEPTION-01 stopped after a driver crash.
- 09:12 Event ID 7031: Print Spooler terminated unexpectedly
- 09:12 Printer LC-PRN-01 reachable on the network, queue holds 4 jobs
- Tue Same fault resolved by Spooler restart, ticket #T-802
Proposed fix
restart-print-spooler.ps1
Approved script · allowed 08:00 to 20:00 · this client opted in
Every input, decision and command is written to the ticket log.
How it works
Four steps, printed on the rack label.
- STEP 01Read the signals
Alerts, event logs, recent changes, patch history and the words in the ticket, for the device in question.
- STEP 02Explain the cause
A short diagnosis with a confidence level and the evidence behind it, such as Event ID 7031 at 09:12.
- STEP 03Match a fix
It picks a script from your approved library. If nothing fits, it says so and suggests manual steps instead.
- STEP 04Run within limits
Approved scripts run in approved windows. Anything else waits for a technician to press the button.
Capabilities
What AI Fix Assistant does every day.
Approved script library
Restart Spooler, clear temp files, flush DNS, reset Windows Update, retry a backup to the cloud target, and your own.
Time windows
Each script can run only in the hours you allow per client, for example after 20:00 or during the patch window.
Three autonomy levels
Suggest only, run with one-click approval, or run approved scripts unattended. Set per client and per script.
Full action log
What it read, what it concluded, what it ran, the output and the result, kept with the ticket.
Hard limits
It cannot write new scripts and run them, change policies, or start remote sessions. Those stay with people.
Spec sheet
The details technicians ask for.
From the 12U plan, priced per device per month. Every module reads from the same agent, so there is nothing extra to install.
- Inputs
- Alerts, event logs, ticket text, device inventory, patch and change history
- Actions
- Approved scripts only (PowerShell, Bash, zsh)
- Controls
- Autonomy level, time windows, per-client opt-in
- Audit
- Every input, decision, command and output logged
Responsible AI and security
Limits that are written down, not implied.
Approved scripts only
The assistant runs scripts from the library your team approved. It cannot write a new script and run it.
Approved windows only
Each script has the hours it may run per client. Outside them, the fix waits for a technician.
Remote access needs permission
Remote sessions are started by people, need the user to accept, and show a visible notice throughout.
IT data, not people data
Device data is used for IT management only. No keystrokes, browsing history or screen recording.
Encrypted and separate
Agents connect over encrypted channels. Each client’s data is kept separate, encrypted at rest and never sold.
Every action logged
What it read, what it concluded, what it ran and the output, stored with the ticket for review.
$ aubytech enroll --plan 1U --devices 2500 / 25 online
Monitor your first 25 devices free.
Device Monitor and Patch Manager for up to 25 devices. No card, no time limit. Add the rest of the rack when you are ready.