Uptime and health
Uptime by server and site, alert counts by severity, and devices that were offline the longest.
A monthly report for each client or department: uptime, tickets solved, patches applied, backups checked and devices that need replacing. It writes itself from the month’s data and goes out on the first, under your own brand.
How it works
Executive summary for owners, technical detail for IT managers, or department splits for in-house teams.
Your logo, colours and sender address on the PDF and the email. Our name does not appear.
The report is drafted on the last day of the month. Add a technician note or leave it as is.
Each client receives their report by email on the first working day, with the PDF attached.
Capabilities
Uptime by server and site, alert counts by severity, and devices that were offline the longest.
Tickets opened and solved, first response time, resolution time and satisfaction ratings.
Updates installed, compliance percentage and the few devices still missing something, with reasons.
Success rate per job, retries and restore tests, written plainly for owners who are not technical.
Devices due for replacement, with age, warranty status and the reason, ready for budgeting.
Your logo, your colours, your domain. Clients see your company, not ours.
Spec sheet
On the 42U plan, priced per device per month. Every module reads from the same agent, so there is nothing extra to install.
Device Monitor and Patch Manager for up to 25 devices. No card, no time limit. Add the rest of the rack when you are ready.